Question 1

How much does it cost to rent a robot?

Accepted Answer

Pricing is calculated by daily rate × number of days × quantity, and varies by robot model and country. A deposit (typically 30% of the total) is required to confirm your booking, with the balance due on the day.

Question 2

How far in advance do I need to book?

Accepted Answer

We recommend booking at least 7 days in advance. Minimum lead times vary by location and robot availability, and are shown during the booking process.

Question 3

What is included in the rental price?

Accepted Answer

The rental price covers the robot unit for the agreed period. Optional add-on services — including technical operators, programming support, and freight — can be selected during the booking flow.

Question 4

Which countries is robot rental available in?

Accepted Answer

Robot rental is currently available in New Zealand, Australia, Germany, and France, with additional locations being added.

Question 5

How do I confirm a robot rental booking?

Accepted Answer

Choose a robot from the catalogue and select Rent / Book to start a rental request. Once your request is reviewed and approved, you will receive a link to pay the deposit and lock in your dates.

Question 6

Can I cancel or reschedule a robot rental?

Accepted Answer

Cancellations made more than 7 days before the event start date are eligible for a full deposit refund. Cancellations within 7 days of the start date are non-refundable.